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Privacy Policy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

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For those who have booked our courses, we also collect personally identifiable information (including name and email). We use third party sites, Eventbrite, Trybooking and Stripe to process payments and so do not hold any payment information.

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We may store other information such as comments, feedback, product reviews, recommendations etc. for internal use unless we get your express agreement for sharing within marketing and promotions by email or for those who subscribe to our mailing list.

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The third party processing sites; Eventbrite, Trybooking and Stripe, will collect personal information as part of the booking process to give us your details for course confirmation such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to showcase our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Eventbrite, Trybooking and Stripe adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you regarding your booking, to troubleshoot problems with your booking, to resolve a dispute, to collect fees or monies owed.

For specific courses, we may contact you to poll your opinions through surveys or questionnaires. For mailing list subscribers we may contact you to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

 

Cookies

Wix use essential cookies to track personal information for session times and visit numbers through the use of cookies, for example, you must make this clear to your site visitors. You can opt out of non-essential cookies at any time. 

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If you don’t want us to process your data anymore, please contact us at info@northsidetraining.co.uk.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@northsidetraining.co.uk.

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